Privacy policy

Data Collected

NESSIA TOURS collects the following data:

• Full name

• Phone number

• Email address

• Booking details (trip, schedule, passengers)

• IP address and browsing data

Purpose of Data Processing

The data is used for:

• Managing bookings

• Providing transportation services

• Customer relationship management

• Service improvement

• Legal compliance

Legal Basis

Processing is based on:

• Contract execution

• User consent

• Legal obligations

Data Retention

Data is retained for:

• 3 years for prospects

• 10 years for billing and accounting data

Data Sharing

Data may be shared with:

• Technical providers (hosting, payment services)

• Administrative or legal authorities when required

No personal data is sold or rented.

User Rights

In accordance with applicable regulations (including GDPR for EU users), you have the following rights:

• Access

• Rectification

• Erasure

• Objection

• Data portability

To exercise your rights:
contact@nessiatours.com

Data Security

NESSIA TOURS implements appropriate technical and organizational measures to ensure data security and confidentiality.